CALL CENTER SPECIALIST
BALTIMORE, MD 21205 US
Job Description
Provide information about license status
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Job Requirements
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
MS Word & Excel
Meet Your Recruiter
Sheryl Kohl
President
Founder and President Sheryl Davis Kohl is synonymous with Beacon Staffing Alternatives. She launched the company in 1999 along with her mother Patricia, centralizing an office along the vibrant Route 40 business corridor. Sheryl and her family had established an independent staffing agency in Bel Air, Md. in 1985. Later, she and her mother ran a local franchise of a national staffing operation. Under her leadership, the business expanded with sales reaching more than $4 million annually. Sheryl maintains strong ties to the community and Beacon Staffing supports local organizations and causes.
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