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FIELD SERVICE TECH SOUTHERN MD

BALTIMORE, MD 21202

Posted: 07/19/2019 Employment Type: Temporary Industry: TECHNICAL Job Number: 595 Pay Rate: $14.00
The Field Services Technician I is responsible for completion of assigned services calls, including scheduled calls, installs, removals, preventive maintenance, providing supplies at lottery retailer locations in assigned regions. This position will be responsible for troubleshooting communication problems by phone or by traveling to retailer locations.
*Performs installations, diagnostics and corrective procedures during communication and terminal installations, terminal and peripheral malfunctions
*Performs installations and repair procedures with limited direct supervision
*Installs and removes terminal and communications equipment
* Must be able to troubleshoot and repair all communication issues, including VSAT
*Communicates with SGI National Response Center Representatives to provide status of service calls
*Must perform 8-12 details daily
*Understand Lottery software and game applications and assist retailers with questions
*Maintains and secures assigned tools, test equipment, terminals, subassemblies, parts and supplies
*Responsible for maintaining stock in vehicle with sufficient inventory of terminals, subassemblies, cables, connectors, retailer supplies, and other items required for service calls

* Responds timely to all services calls assigned by Dispatch, Smart Services or Manager and accounts for prioritization of service calls
Must have a Valid Driver's License with no moving violations. MVA Record Check/Drug Test/Criminal Background Check Required

Sheryl Kohl
President

Sheryl Davis Kohl, a former state delegate, Founder and President Sheryl Davis Kohl is synonymous with Beacon Staffing Alternatives. She launched the company in 1999 along with her mother Patricia, centralizing an office along the vibrant Route 40 business corridor. Sheryl and her family had established an independent staffing agency in Bel Air, Md. in 1985. Later, she and her mother ran a local franchise of a national staffing operation. Under Sheryl’s leadership, the business expanded with sales reaching more than $4 million annually. Sheryl maintains strong ties to the community and Beacon Staffing supports local organizations and causes.
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