BALTIMORE CITY, MD
Rotating shift consisting of night shift (7P-6A) and day shift (8A-7P).
" Ability to work a non-standard shift and fill-in for shifts, as needed
" Operate all computer systems in accordance with established schedules and quality guidelines
" Strong attention to detail is required to ensure all aspects of the operational environment are maintained
" Prioritize nightly processes to ensure performance of time critical schedule
" Run all programs for production systems
" Provide batch processing and tape backups
" Ability to problem solve and gather data to troubleshoot and resolve critical system issues
" Maintain accounting controls for tapes produced
" Must be able to run web-based vendor systems for E-Commerce products
" Log and report problems to management
" Must be able to prioritize tasks as assigned
" Ability to work with field staff, Retailer-base, and Lottery to troubleshoot and resolve different situations
" Ability to maintain an aggressive call volume
" Other duties as assigned
" Experience in LINUX, Microsoft products, and Windows based systems.
" Ability to quickly learn and understand new technologies
" Strong time management skills
" Ability to develop and maintain positive working relationships
" Ability to communicate with all levels of management
" Must have average organizational and interpersonal skills
" Ability to lift 30 lbs
" Ability to sit, stand, bend, and stretch at a minimum of 50% of the time for any or all of the movements described.